Active outages
7
Across 1 state · +53 / −88 since update
Critical
1
14.3% of total
States affected
1
of 50 states
ZIPs affected
6
with reported incidents
Outage map
Tap a state for details7
Internet
7
Fiber
7
TV
6
Locations
449
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
6
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
7incidents
PFP HDT splitter457%
PON access cables229%
PON network114%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1ForsythNC · 6 ZIPs7
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR12h
Median time to resolve—
Customers affected449
Most affected serviceInternet · 7
Locations affected6
Published by AT&T10/17 20:30
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | PON access cables | PON network | |
|---|---|---|---|
| NCNorth Carolina | 4 | 2 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610171041320526 new | InternetFiberTV | NC | PON network | level 3285 cust. | 3 | Winston-Salem · Forsyth Co. | — | 10/18 08:27 | in 12h |
| #2610161540570553 new | InternetFiberTV | NC | PFP HDT splitter | level 264 cust. | 2 | Winston-Salem · Forsyth Co. | — | 10/18 08:27 | in 12h |
| #2610161652570234 new | InternetFiberTV | NC | PFP HDT splitter | level 140 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/18 09:27 | in 13h |
| #2610150654170608 | InternetFiberTV | NC | PON access cables | level 137 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/19 13:27 | in 41h |
| #2610170530320111 new | InternetFiberTV | NC | PON access cables | level 114 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/18 07:27 | in 11h |
| #2610161444070200 new | InternetFiberTV | NC | PFP HDT splitter | level 15 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/18 08:27 | in 12h |
| #2610161946520610 new | InternetFiberTV | NC | PFP HDT splitter | level 14 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/18 11:27 | in 15h |