Active outages
23
Across 4 states
Critical
3
13.0% of total
States affected
4
of 50 states
ZIPs affected
16
with reported incidents
Outage map
Tap a state for details23
Internet
18
Fiber
23
TV
16
Locations
2,430
Customers affected
—
Avg coverage loss
3
Critical
0
ETR overdue
16
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
23incidents
PFP HDT splitter1357%
Cable failure522%
OLT device29%
PON network29%
PON access cables14%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1BrowardFL · 12 ZIPs18
2ClaytonGA · 1 ZIP2
3RockdaleGA · 1 ZIP1
4JeffersonAL · 1 ZIP1
5BossierLA · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR13h
Median time to resolve—
Customers affected2,430
Most affected serviceInternet · 23
Locations affected16
Published by AT&T10/18 16:57
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | Cable failure | OLT device | PON network | PON access cables | |
|---|---|---|---|---|---|
| FLFlorida | 9 | 5 | 1 | 2 | 1 |
| GAGeorgia | 2 | · | 1 | · | · |
| ALAlabama | 1 | · | · | · | · |
| LALouisiana | 1 | · | · | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610171734570977 new | InternetFiberTV | FL | OLT device | level 31,530 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 02:57 | in 10h |
| #2610180120520543 new | InternetFiberTV | GA | PFP HDT splitter | level 3126 cust. | 1 | Riverdale · Clayton Co. | — | 10/19 11:57 | in 19h |
| #2610101520180543 | InternetFiberTV | GA | OLT device | level 3116 cust. | 1 | Conyers · Rockdale Co. | — | 10/19 01:57 | in 9h |
| #2610121452050423 | InternetTV | FL | Cable failure | level 2166 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 02:57 | in 10h |
| #2609241501330701 | InternetTV | FL | Cable failure | level 2154 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 01:57 | in 9h |
| #2609301406160120 | InternetTV | FL | Cable failure | level 2127 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 02:57 | in 10h |
| #2610071536140403 | InternetTV | FL | Cable failure | level 133 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 01:57 | in 9h |
| #2610171931150933 new | InternetFiberTV | FL | PON network | level 127 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 02:57 | in 10h |
| #2610172340420893 new | InternetFiberTV | FL | PFP HDT splitter | level 126 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 13:57 | in 21h |
| #2610162044070109 | InternetFiberTV | FL | PON network | level 126 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/20 06:57 | in 38h |
| #2610131359290877 | InternetTV | FL | Cable failure | level 115 cust. | 2 | Fort Lauderdale · Broward Co. | — | 10/19 02:57 | in 10h |
| #2610180031570389 new | InternetFiberTV | AL | PFP HDT splitter | level 112 cust. | 1 | Gardendale · Jefferson Co. | — | 10/19 06:57 | in 14h |
| #2610180206320464 new | InternetFiberTV | GA | PFP HDT splitter | level 19 cust. | 1 | Riverdale · Clayton Co. | — | 10/19 10:57 | in 18h |
| #2610171701570463 new | InternetFiberTV | FL | PFP HDT splitter | level 18 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 05:57 | in 13h |
| #2610162257040922 new | InternetFiberTV | FL | PON access cables | level 18 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 08:57 | in 16h |
| #2610181158020150 new | InternetFiberTV | FL | PFP HDT splitter | level 17 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 03:57 | in 11h |
| #2610170648370859 new | InternetFiberTV | FL | PFP HDT splitter | level 17 cust. | 2 | Fort Lauderdale · Broward Co. | — | 10/19 05:57 | in 13h |
| #2610172246220101 new | InternetFiberTV | FL | PFP HDT splitter | level 17 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 11:57 | in 19h |
| #2610171645270141 new | InternetFiberTV | FL | PFP HDT splitter | level 16 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 05:57 | in 13h |
| #2610171819370402 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 06:57 | in 14h |
| #2610171807270411 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 06:57 | in 14h |
| #2610180541570714 new | InternetFiberTV | LA | PFP HDT splitter | level 15 cust. | 1 | Barksdale Afb · Bossier Co. | — | 10/19 06:57 | in 14h |
| #2610172115220685 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Fort Lauderdale · Broward Co. | — | 10/19 10:57 | in 18h |