Active outages
10
Across 2 states · +1 / −0 since update
Critical
1
10.0% of total
States affected
2
of 50 states
ZIPs affected
8
with reported incidents
Outage map
Tap a state for details10
Internet
10
Fiber
10
TV
8
Locations
328
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
10
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
10incidents
PFP HDT splitter880%
PON access cables220%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1DuvalFL · 7 ZIPs9
2CalhounAL · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR12h
Median time to resolve—
Customers affected328
Most affected serviceInternet · 10
Locations affected8
Published by AT&T10/17 05:27
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | PON access cables | |
|---|---|---|
| FLFlorida | 7 | 2 |
| ALAlabama | 1 | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610161438520775 new | InternetFiberTV | FL | PFP HDT splitter | level 3282 cust. | 2 | Jacksonville · Duval Co. | — | 10/17 17:27 | in 12h |
| #2610161417170966 new | InternetFiberTV | FL | PFP HDT splitter | level 16 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 17:27 | in 12h |
| #2610161532570332 new | InternetFiberTV | FL | PFP HDT splitter | level 16 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 17:27 | in 12h |
| #2610161617020643 new | InternetFiberTV | FL | PON access cables | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 14:27 | in 9h |
| #2610161300220003 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 16:27 | in 11h |
| #2610161356520972 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 16:27 | in 11h |
| #2610161545370253 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 17:27 | in 12h |
| #2610161604330827 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 18:27 | in 13h |
| #2610161946220537 new | InternetFiberTV | FL | PON access cables | level 15 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 20:27 | in 15h |
| #2610160528270949 new | InternetFiberTV | AL | PFP HDT splitter | level 14 cust. | 1 | Jacksonville · Calhoun Co. | — | 10/17 19:27 | in 14h |