Active outages
4
Across 2 states · +0 / −6 since update
Critical
2
50.0% of total
States affected
2
of 50 states
ZIPs affected
6
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages1
Wireless
3
Internet
1
Fiber
3
TV
6
Locations
679
Customers affected
100%
Avg coverage loss
2
Critical
0
ETR overdue
3
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
Not known at this time125%
PON network125%
Enet device125%
Cable failure125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JacksonMO · 5 ZIPs3
2WalkerAL · 1 ZIP1
Top cities
Summary
Median coverage loss100%
Max coverage loss100%
Median age7h 26m
Longest running7h 26m
Median time to ETR8h
Median time to resolve—
Customers affected679
Most affected serviceInternet · 3
Locations affected6
Published by AT&T10/20 17:09
State × causetop 12 states · click a cell to filter
| Not known at this time | PON network | Enet device | Cable failure | |
|---|---|---|---|---|
| MOMissouri | · | 1 | 1 | 1 |
| ALAlabama | 1 | · | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #489274 new | Wireless | AL | Not known at this time | 100% | 1 | Kansas · Walker Co. | 10/20 09:31 | 10/21 00:31 | in 7.6h |
| #2610201418530443 new | InternetTV | MO | Enet device | level 3588 cust. | 4 | Kansas City · Jackson Co. | — | 10/21 00:57 | in 8h |
| #2610161738020622 | InternetFiberTV | MO | PON network | level 280 cust. | 1 | Kansas City · Jackson Co. | — | 10/21 00:57 | in 8h |
| #2610201606510798 new | InternetTV | MO | Cable failure | level 111 cust. | 1 | Kansas City · Jackson Co. | — | 10/21 02:57 | in 10h |