Active outages
5
Across 4 states · +28 / −8 since update
Critical
1
20.0% of total
States affected
4
of 50 states
ZIPs affected
5
with reported incidents
Outage map
Tap a state for details5
Internet
4
Fiber
5
TV
5
Locations
549
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
4
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
5incidents
PON access cables120%
PON network120%
OLT device120%
Cable failure120%
PFP HDT splitter120%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JacksonMO · 2 ZIPs2
2HindsMS · 1 ZIP1
3ButtsGA · 1 ZIP1
4DuvalFL · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR12h
Median time to resolve—
Customers affected549
Most affected serviceInternet · 5
Locations affected5
Published by AT&T10/16 12:58
State × causetop 12 states · click a cell to filter
| PON access cables | PON network | OLT device | Cable failure | PFP HDT splitter | |
|---|---|---|---|---|---|
| MOMissouri | · | 1 | · | 1 | · |
| MSMississippi | 1 | · | · | · | · |
| GAGeorgia | · | · | 1 | · | · |
| FLFlorida | · | · | · | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610160128020337 new | InternetFiberTV | GA | OLT device | level 3379 cust. | 1 | Jackson · Butts Co. | — | 10/17 00:57 | in 12h |
| #2610140234520533 | InternetFiberTV | MO | PON network | level 2123 cust. | 1 | Kansas City · Jackson Co. | — | 10/16 23:57 | in 11h |
| #2610160512170980 new | InternetFiberTV | MS | PON access cables | level 132 cust. | 1 | Jackson · Hinds Co. | — | 10/16 23:27 | in 10.5h |
| #2610152219080374 new | InternetTV | MO | Cable failure | level 19 cust. | 1 | Independence · Jackson Co. | — | 10/17 08:57 | in 20h |
| #2610152321420765 new | InternetFiberTV | FL | PFP HDT splitter | level 16 cust. | 1 | Jacksonville · Duval Co. | — | 10/17 09:57 | in 21h |