Active outages
3
Across 2 states
Critical
1
33.3% of total
States affected
2
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages2
Wireless
1
Internet
1
TV
3
Locations
14
Customers affected
76%
Avg coverage loss
1
Critical
0
ETR overdue
3
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
3incidents
Not known at this time267%
Cable failure133%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1KnoxIL · 2 ZIPs2
2FultonIL · 1 ZIP1
3KnoxTN · 1 ZIP1
Top cities
Summary
Median coverage loss76%
Max coverage loss78%
Median age8h 6m
Longest running8h 6m
Median time to ETR6h 54m
Median time to resolve—
Customers affected14
Most affected serviceWireless · 2
Locations affected3
Published by AT&T10/21 08:58
State × causetop 12 states · click a cell to filter
| Not known at this time | Cable failure | |
|---|---|---|
| ILIllinois | 2 | · |
| TNTennessee | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #489404 new | Wireless | IL | Not known at this time | 78% | 1 | London Mills, Rapatee · Fulton Co. | 10/21 00:51 | 10/21 15:51 | in 6.9h |
| #489403 new | Wireless | IL | Not known at this time | 74% | 1 | Abingdon, Knox, St Augustine · Knox Co. | 10/21 00:51 | 10/21 15:51 | in 6.9h |
| #2610201902050956 new | InternetTV | TN | Cable failure | level 114 cust. | 1 | Knoxville · Knox Co. | — | 10/22 10:57 | in 26h |