Active outages
9
Across 4 states · +0 / −3 since update
Critical
0
0.0% of total
States affected
4
of 50 states
ZIPs affected
7
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages1
Wireless
8
Internet
3
Fiber
8
TV
7
Locations
296
Customers affected
72%
Avg coverage loss
0
Critical
0
ETR overdue
6
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
9incidents
Cable failure556%
PN cable failure111%
Transport Failure111%
PON network111%
PON access cables111%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JeffersonKY · 3 ZIPs5
2JeffersonAL · 2 ZIPs2
3GearyKS · 1 ZIP1
4DickinsonKS · 1 ZIP1
5SalineKS · 1 ZIP1
6Jefferson ParishLA · 1 ZIP1
Top cities
Summary
Median coverage loss72%
Max coverage loss72%
Median age7h 4m
Longest running7h 4m
Median time to ETR13h
Median time to resolve—
Customers affected296
Most affected serviceInternet · 8
Locations affected7
Published by AT&T10/21 17:20
State × causetop 12 states · click a cell to filter
| Cable failure | PN cable failure | Transport Failure | PON network | PON access cables | |
|---|---|---|---|---|---|
| KYKentucky | 2 | 1 | · | 1 | 1 |
| ALAlabama | 2 | · | · | · | · |
| KSKansas | · | · | 1 | · | · |
| LALouisiana | 1 | · | · | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #489477 new | Wireless | KS | Transport Failure | 72% | 1 | Fort Riley, Jefferson, Smoky Hill · Geary Co. | 10/21 09:53 | 10/22 00:53 | in 7.9h |
| #2610190833170195 | InternetFiberTV | KY | PON network | level 296 cust. | 1 | Louisville · Jefferson Co. | — | 10/22 04:57 | in 12h |
| #2610190208570701 | InternetFiberTV | KY | PON access cables | level 279 cust. | 1 | Louisville · Jefferson Co. | — | 10/24 11:57 | in 2.8d |
| #2610191423580522 | InternetFiberTV | KY | PN cable failure | level 257 cust. | 1 | Louisville · Jefferson Co. | — | 10/21 19:57 | in 3h |
| #2610202054120304 new | InternetTV | KY | Cable failure | level 121 cust. | 1 | Louisville · Jefferson Co. | — | 10/24 19:57 | in 3.1d |
| #2610202104590040 new | InternetTV | AL | Cable failure | level 115 cust. | 1 | Birmingham · Jefferson Co. | — | 10/22 18:57 | in 26h |
| #2610211555090702 new | InternetTV | AL | Cable failure | level 114 cust. | 1 | Birmingham · Jefferson Co. | — | 10/22 01:57 | in 9h |
| #2610202033490776 new | InternetTV | LA | Cable failure | level 110 cust. | 1 | Metairie · Jefferson Parish Co. | — | 10/24 21:57 | in 3.2d |
| #2610211301510117 new | InternetTV | KY | Cable failure | level 14 cust. | 1 | Prospect · Jefferson Co. | — | 10/22 05:57 | in 13h |