Active outages
4
Across 2 states
Critical
0
0.0% of total
States affected
2
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages1
Wireless
3
Internet
1
Fiber
3
TV
3
Locations
16
Customers affected
53%
Avg coverage loss
0
Critical
0
ETR overdue
3
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
Cable failure250%
Transport Failure125%
PON access cables125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1RichlandSC · 2 ZIPs3
2SaginawMI · 1 ZIP1
Summary
Median coverage loss53%
Max coverage loss53%
Median age7h 32m
Longest running7h 32m
Median time to ETR9h 30m
Median time to resolve—
Customers affected16
Most affected serviceInternet · 3
Locations affected3
Published by AT&T10/21 22:57
State × causetop 12 states · click a cell to filter
| Cable failure | Transport Failure | PON access cables | |
|---|---|---|---|
| SCSouth Carolina | 2 | · | 1 |
| MIMichigan | · | 1 | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #489540 new | Wireless | MI | Transport Failure | 53% | 1 | Richland, Hemlock, Thomas · Saginaw Co. | 10/21 15:25 | 10/22 06:25 | in 7.5h |
| #2610201745170706 | InternetFiberTV | SC | PON access cables | level 18 cust. | 1 | Columbia · Richland Co. | — | 10/23 04:57 | in 30h |
| #2610211609230914 new | InternetTV | SC | Cable failure | level 15 cust. | 1 | Columbia · Richland Co. | — | 10/22 07:57 | in 9h |
| #2610211824490708 new | InternetTV | SC | Cable failure | level 13 cust. | 1 | Columbia · Richland Co. | — | 10/22 08:57 | in 10h |