Active outages
8
Across 2 states
Critical
0
0.0% of total
States affected
2
of 50 states
ZIPs affected
2
with reported incidents
Outage map
Tap a state for detailsOutages in the last 24 hours
Hourly8
Internet
8
Fiber
8
TV
2
Locations
470
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
8
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
8incidents
PON access cables450%
PON network225%
PN cable failure112%
OLT device112%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1JeffersonKY · 1 ZIP7
2WinstonMS · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR15h 30m
Median time to resolve—
Customers affected470
Most affected serviceInternet · 8
Locations affected2
Published by AT&T10/19 23:57
State × causetop 12 states · click a cell to filter
| PON access cables | PON network | PN cable failure | OLT device | |
|---|---|---|---|---|
| KYKentucky | 4 | 2 | 1 | · |
| MSMississippi | · | · | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610190915550460 new | InternetFiberTV | KY | PON access cables | level 2107 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 16:57 | in 17h |
| #2610190833170195 new | InternetFiberTV | KY | PON network | level 296 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 13:57 | in 14h |
| #2610190208570701 new | InternetFiberTV | KY | PON access cables | level 293 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 23:57 | in 24h |
| #2610191423580522 new | InternetFiberTV | KY | PN cable failure | level 257 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 04:57 | in 5h |
| #2610190801070571 new | InternetFiberTV | MS | OLT device | level 148 cust. | 1 | Louisville · Winston Co. | — | 10/20 13:57 | in 14h |
| #2610190722120075 new | InternetFiberTV | KY | PON access cables | level 127 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 18:57 | in 19h |
| #2610190833020191 new | InternetFiberTV | KY | PON network | level 123 cust. | 1 | Louisville · Jefferson Co. | — | 10/20 06:57 | in 7h |
| #2610182139470291 new | InternetFiberTV | KY | PON access cables | level 119 cust. | 1 | Louisville · Jefferson Co. | — | 10/21 04:57 | in 29h |