Active outages
3
Across 2 states
Critical
1
33.3% of total
States affected
2
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages1
Wireless
2
Internet
2
Fiber
2
TV
3
Locations
51
Customers affected
85%
Avg coverage loss
1
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
3incidents
PON access cables267%
Maintenance Activity133%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1ForsythNC · 2 ZIPs2
2DunklinMO · 1 ZIP1
Top cities
Summary
Median coverage loss85%
Max coverage loss85%
Median age8h 28m
Longest running8h 28m
Median time to ETR8h
Median time to resolve—
Customers affected51
Most affected serviceInternet · 2
Locations affected3
Published by AT&T10/20 16:27
State × causetop 12 states · click a cell to filter
| PON access cables | Maintenance Activity | |
|---|---|---|
| NCNorth Carolina | 2 | · |
| MOMissouri | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #489256 new | Wireless | MO | Maintenance Activity | 85% | 1 | Salem, Arbyrd · Dunklin Co. | 10/20 07:59 | 10/20 22:59 | in 6.5h |
| #2610190915550456 | InternetFiberTV | NC | PON access cables | level 135 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/21 00:27 | in 8h |
| #2610200725320236 new | InternetFiberTV | NC | PON access cables | level 116 cust. | 1 | Winston-Salem · Forsyth Co. | — | 10/21 01:27 | in 9h |