Active outages
7
Across 5 states
Critical
0
0.0% of total
States affected
5
of 50 states
ZIPs affected
5
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages1
Wireless
6
Internet
5
Fiber
6
TV
5
Locations
103
Customers affected
74%
Avg coverage loss
0
Critical
0
ETR overdue
5
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
7incidents
PON access cables343%
PON network229%
Not known at this time114%
Cable failure114%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1MadisonTN · 1 ZIP2
2BrazoriaTX · 1 ZIP2
3BeaverheadMT · 1 ZIP1
4DuvalFL · 1 ZIP1
5JacksonMO · 1 ZIP1
Top cities
Summary
Median coverage loss74%
Max coverage loss74%
Median age8h 34m
Longest running8h 34m
Median time to ETR11h
Median time to resolve—
Customers affected103
Most affected serviceInternet · 6
Locations affected5
Published by AT&T10/28 08:02
State × causetop 12 states · click a cell to filter
| PON access cables | PON network | Not known at this time | Cable failure | |
|---|---|---|---|---|
| TNTennessee | 1 | 1 | · | · |
| TXTexas | 2 | · | · | · |
| MTMontana | · | · | 1 | · |
| FLFlorida | · | 1 | · | · |
| MOMissouri | · | · | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #490516 new | Wireless | MT | Not known at this time | 74% | 1 | Jackson · Beaverhead Co. | 10/27 23:23 | 10/28 14:23 | in 6.4h |
| #2610271711270232 new | InternetFiberTV | TX | PON access cables | level 138 cust. | 1 | Lake Jackson · Brazoria Co. | — | 10/28 18:57 | in 11h |
| #2610261427570371 | InternetFiberTV | TX | PON access cables | level 126 cust. | 1 | Lake Jackson · Brazoria Co. | — | 10/29 21:57 | in 38h |
| #2610271708220984 new | InternetFiberTV | TN | PON network | level 117 cust. | 1 | Jackson · Madison Co. | — | 10/28 15:57 | in 8h |
| #2610152219080374 | InternetTV | MO | Cable failure | level 19 cust. | 1 | Independence · Jackson Co. | — | 10/29 00:27 | in 16.5h |
| #2610271708550030 new | InternetFiberTV | TN | PON access cables | level 17 cust. | 1 | Jackson · Madison Co. | — | 10/28 19:57 | in 12h |
| #2610271634370149 new | InternetFiberTV | FL | PON network | level 16 cust. | 1 | Jacksonville · Duval Co. | — | 10/28 15:27 | in 7.5h |