Active outages
4
Across 2 states · +34 / −19 since update
Critical
1
25.0% of total
States affected
2
of 50 states
ZIPs affected
3
with reported incidents
Outage map
Tap a state for details4
Internet
4
Fiber
4
TV
3
Locations
413
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
3
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
4incidents
PFP HDT splitter250%
OLT device CS degraded125%
PON access cables125%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1DavidsonTN · 2 ZIPs3
2MecklenburgNC · 1 ZIP1
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR13h 30m
Median time to resolve—
Customers affected413
Most affected serviceInternet · 4
Locations affected3
Published by AT&T10/17 13:27
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | OLT device CS degraded | PON access cables | |
|---|---|---|---|
| TNTennessee | 2 | · | 1 |
| NCNorth Carolina | · | 1 | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610171035040309 new | InternetFiberTV | NC | OLT device CS degraded | level 3391 cust. | 1 | Davidson · Mecklenburg Co. | — | 10/17 22:27 | in 9h |
| #2610122228280569 | InternetFiberTV | TN | PON access cables | level 113 cust. | 1 | Nashville · Davidson Co. | — | 10/18 05:27 | in 16h |
| #2610161556570848 new | InternetFiberTV | TN | PFP HDT splitter | level 15 cust. | 1 | Nashville · Davidson Co. | — | 10/18 01:27 | in 12h |
| #2610161944570399 new | InternetFiberTV | TN | PFP HDT splitter | level 14 cust. | 1 | Nashville · Davidson Co. | — | 10/18 04:27 | in 15h |