Active outages
2
Across 1 state
Critical
0
0.0% of total
States affected
1
of 50 states
ZIPs affected
1
with reported incidents
Outage map
Tap a state for detailsNew outages per hour
Last 24 hoursNew outagesUsual level
What's not working
Active outages2
Internet
2
Fiber
2
TV
1
Locations
164
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
2incidents
PON network150%
OLT device150%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1UnionNC · 1 ZIP2
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR10h 30m
Median time to resolve—
Customers affected164
Most affected serviceInternet · 2
Locations affected1
Published by AT&T10/21 22:57
State × causetop 12 states · click a cell to filter
| PON network | OLT device | |
|---|---|---|
| NCNorth Carolina | 1 | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610212034470221 new | InternetFiberTV | NC | PON network | level 282 cust. | 1 | Indian Trail · Union Co. | — | 10/22 08:57 | in 10h |
| #2610212112450802 new | InternetFiberTV | NC | OLT device | level 282 cust. | 1 | Indian Trail · Union Co. | — | 10/22 09:57 | in 11h |