Active outages
27
Across 5 states · +8 / −47 since update
Critical
0
0.0% of total
States affected
5
of 50 states
ZIPs affected
10
with reported incidents
Outage map
Tap a state for details1
Wireless
26
Internet
7
Fiber
8
TV
18
Home Phone
18
Wireline
10
Locations
5,021
Customers affected
51%
Avg coverage loss
0
Critical
0
ETR overdue
6
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
27incidents
Cable Damage1867%
PON access cables415%
PFP HDT splitter311%
Power Failure14%
Cable failure14%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1Los AngelesCA · 3 ZIPs20
2BrowardFL · 3 ZIPs3
3CherokeeGA · 2 ZIPs2
4BedfordPA · 1 ZIP1
5JohnsonKS · 1 ZIP1
Top cities
Summary
Median coverage loss51%
Max coverage loss51%
Median age277d 6h
Longest running449d 10h
Median time to ETR12h
Median time to resolve—
Customers affected5,021
Most affected serviceInternet · 26
Locations affected10
Published by AT&T10/17 00:13
State × causetop 12 states · click a cell to filter
| Cable Damage | PON access cables | PFP HDT splitter | Power Failure | Cable failure | |
|---|---|---|---|---|---|
| CACalifornia | 18 | 2 | · | · | · |
| FLFlorida | · | · | 2 | · | 1 |
| GAGeorgia | · | 1 | 1 | · | · |
| PAPennsylvania | · | · | · | 1 | · |
| KSKansas | · | 1 | · | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #488802 new | Wireless | PA | Power Failure | 51% | 1 | Wood · Bedford Co. | 10/16 18:05 | 10/17 09:05 | in 9.1h |
| #2610161335070406 new | InternetFiberTV | KS | PON access cables | level 262 cust. | 1 | Leawood · Johnson Co. | — | 10/17 15:57 | in 16h |
| #2610161613090079 new | InternetTV | FL | Cable failure | level 259 cust. | 2 | Hollywood · Broward Co. | — | 10/17 09:57 | in 10h |
| #2610161117570331 new | InternetFiberTV | CA | PON access cables | level 140 cust. | 1 | North Hollywood · Los Angeles Co. | — | 10/17 07:57 | in 8h |
| #2610081637150001 | InternetFiberTV | GA | PON access cables | level 115 cust. | 1 | Woodstock · Cherokee Co. | — | 10/17 08:57 | in 9h |
| #2610151805340299 | InternetFiberTV | CA | PON access cables | level 15 cust. | 1 | North Hollywood · Los Angeles Co. | — | 10/17 10:57 | in 11h |
| #2610091348130124 | InternetFiberTV | GA | PFP HDT splitter | level 15 cust. | 1 | Woodstock · Cherokee Co. | — | 10/17 10:57 | in 11h |
| #2610161434570409 new | InternetFiberTV | FL | PFP HDT splitter | level 15 cust. | 1 | Hollywood · Broward Co. | — | 10/17 11:57 | in 12h |
| #2610161345320103 new | InternetFiberTV | FL | PFP HDT splitter | level 14 cust. | 1 | Hollywood · Broward Co. | — | 10/17 10:57 | in 11h |
| #420333 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a780 users | 1 | Woodland Hills · Los Angeles Co. | 10/29 16:06 | — | no ETR |
| #483755 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a416 users | 1 | North Hollywood · Los Angeles Co. | 05/20 05:11 | 04/09 15:00 | in 174.6d |
| #487106 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a400 users | 1 | Woodland Hills · Los Angeles Co. | 10/08 12:15 | — | no ETR |
| #415717 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a353 users | 1 | Woodland Hills · Los Angeles Co. | 10/09 08:19 | — | no ETR |
| #400141 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a341 users | 1 | Woodland Hills · Los Angeles Co. | 07/24 13:06 | — | no ETR |
| #452559 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a310 users | 1 | Woodland Hills · Los Angeles Co. | 02/23 19:34 | — | no ETR |
| #486268 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a253 users | 1 | North Hollywood · Los Angeles Co. | 01/12 17:51 | — | no ETR |
| #422456 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a251 users | 1 | North Hollywood · Los Angeles Co. | 11/06 15:57 | — | no ETR |
| #483491 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a222 users | 1 | North Hollywood · Los Angeles Co. | 01/12 17:51 | 05/07 09:00 | in 202.4d |
| #482263 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a210 users | 1 | North Hollywood · Los Angeles Co. | 09/11 10:08 | 11/06 01:00 | in 20d |
| #483196 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a209 users | 1 | Woodland Hills · Los Angeles Co. | 12/03 05:59 | 12/11 13:00 | in 55.5d |
| #483228 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a199 users | 1 | Woodland Hills · Los Angeles Co. | 12/16 01:14 | — | no ETR |
| #486403 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a180 users | 1 | North Hollywood · Los Angeles Co. | 10/06 15:26 | — | no ETR |
| #468660 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a166 users | 1 | North Hollywood · Los Angeles Co. | 07/02 15:08 | — | no ETR |
| #483488 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a153 users | 1 | North Hollywood · Los Angeles Co. | 01/22 23:02 | — | no ETR |
| #426068 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a145 users | 1 | North Hollywood · Los Angeles Co. | 08/25 11:30 | — | no ETR |
| #477820 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a144 users | 1 | Woodland Hills · Los Angeles Co. | 08/18 17:13 | 10/30 19:00 | in 13.8d |
| #482883 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a94 users | 1 | Woodland Hills · Los Angeles Co. | 10/29 12:03 | 04/02 09:00 | in 167.4d |