Active outages
5
Across 3 states · +21 / −7 since update
Critical
1
20.0% of total
States affected
3
of 50 states
ZIPs affected
8
with reported incidents
Outage map
Tap a state for details5
Internet
5
Fiber
5
TV
8
Locations
2,439
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
5
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
5incidents
PFP HDT splitter360%
PON network120%
OLT device120%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1CuyahogaOH · 6 ZIPs3
2ClevelandOK · 1 ZIP1
3GreenvilleSC · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age—
Longest running—
Median time to ETR11h
Median time to resolve—
Customers affected2,439
Most affected serviceInternet · 5
Locations affected8
Published by AT&T10/17 08:57
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | PON network | OLT device | |
|---|---|---|---|
| OHOhio | 1 | 1 | 1 |
| OKOklahoma | 1 | · | · |
| SCSouth Carolina | 1 | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610170215220768 new | InternetFiberTV | OH | OLT device | level 32,363 cust. | 5 | Cleveland · Cuyahoga Co. | — | 10/17 19:57 | in 11h |
| #2610170430070765 new | InternetFiberTV | OH | PON network | level 254 cust. | 1 | Cleveland · Cuyahoga Co. | — | 10/17 18:57 | in 10h |
| #2610161349520506 new | InternetFiberTV | OK | PFP HDT splitter | level 19 cust. | 1 | Oklahoma City · Cleveland Co. | — | 10/17 19:27 | in 10.5h |
| #2610162207170763 new | InternetFiberTV | OH | PFP HDT splitter | level 18 cust. | 1 | Cleveland · Cuyahoga Co. | — | 10/18 03:57 | in 19h |
| #2610161346270225 new | InternetFiberTV | SC | PFP HDT splitter | level 15 cust. | 1 | Cleveland · Greenville Co. | — | 10/17 19:57 | in 11h |