Active outages
6
Across 2 states · +0 / −1 since update
Critical
0
0.0% of total
States affected
2
of 50 states
ZIPs affected
6
with reported incidents
Outage map
Tap a state for details6
Internet
5
Fiber
5
TV
1
Home Phone
1
Wireline
6
Locations
399
Customers affected
—
Avg coverage loss
0
Critical
0
ETR overdue
4
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
6incidents
PFP HDT splitter233%
PON network233%
Cable Damage117%
PON access cables117%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1AlamedaCA · 5 ZIPs5
2FayetteTN · 1 ZIP1
Summary
Median coverage loss—
Max coverage loss—
Median age172d 10h
Longest running172d 10h
Median time to ETR12h
Median time to resolve—
Customers affected399
Most affected serviceInternet · 6
Locations affected6
Published by AT&T10/16 22:57
State × causetop 12 states · click a cell to filter
| PFP HDT splitter | PON network | Cable Damage | PON access cables | |
|---|---|---|---|---|
| CACalifornia | 1 | 2 | 1 | 1 |
| TNTennessee | 1 | · | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610151546030563 | InternetFiberTV | CA | PON network | level 2131 cust. | 1 | Oakland · Alameda Co. | — | 10/17 11:57 | in 13h |
| #2610152241180006 new | InternetFiberTV | CA | PON network | level 139 cust. | 2 | Oakland · Alameda Co. | — | 10/17 10:57 | in 12h |
| #2610160544540786 new | InternetFiberTV | CA | PON access cables | level 121 cust. | 2 | Oakland · Alameda Co. | — | 10/17 09:57 | in 11h |
| #2610161552130214 new | InternetFiberTV | CA | PFP HDT splitter | level 110 cust. | 1 | Oakland · Alameda Co. | — | 10/17 07:57 | in 9h |
| #2610161542130780 new | InternetFiberTV | TN | PFP HDT splitter | level 14 cust. | 1 | Oakland · Fayette Co. | — | 10/17 10:57 | in 12h |
| #483405 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a194 users | 1 | Oakland · Alameda Co. | 04/27 12:35 | — | no ETR |