Active outages
2
Across 2 states
Critical
1
50.0% of total
States affected
2
of 50 states
ZIPs affected
2
with reported incidents
Outage map
Tap a state for detailsOutages in the last 24 hours
Hourly2
Internet
1
Fiber
1
TV
1
Home Phone
1
Wireline
2
Locations
368
Customers affected
—
Avg coverage loss
1
Critical
0
ETR overdue
1
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
2incidents
PON network150%
Cable Damage150%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1RandallTX · 1 ZIP1
2Los AngelesCA · 1 ZIP1
Top cities
Summary
Median coverage loss—
Max coverage loss—
Median age60d 12h
Longest running60d 12h
Median time to ETR58d 2h
Median time to resolve—
Customers affected368
Most affected serviceInternet · 2
Locations affected2
Published by AT&T10/19 23:57
State × causetop 12 states · click a cell to filter
| PON network | Cable Damage | |
|---|---|---|
| TXTexas | 1 | · |
| CACalifornia | · | 1 |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610192155070214 new | InternetFiberTV | TX | PON network | level 384 cust. | 1 | Canyon · Randall Co. | — | 10/20 10:57 | in 11h |
| #478222 | InternetHome PhoneWireline | CA | Cable Damage | loss n/a284 users | 1 | Canyon Country · Los Angeles Co. | 08/20 11:13 | 02/12 17:00 | in 115.7d |