Active outages
3
Across 2 states
Critical
1
33.3% of total
States affected
2
of 50 states
ZIPs affected
4
with reported incidents
Outage map
Tap a state for details1
Wireless
2
Internet
2
TV
4
Locations
38
Customers affected
50%
Avg coverage loss
1
Critical
0
ETR overdue
2
New · 24h
—
Resolved · 24h
Incidents by stateclick a bar to filter
Causes
3incidents
Maintenance Activity133%
Enet device133%
Cable failure133%
Wireless coverage loss
Home service impactlevels 1–3
Time to restore (ETR)
Wireless incident starts by hourAT&T time · last 72h
Affected servicesone outage can hit several
Incident trend
New vs resolved
Top counties
1ClayMO · 3 ZIPs2
2WoodWV · 1 ZIP1
Top cities
Summary
Median coverage loss50%
Max coverage loss50%
Median age6h 35m
Longest running6h 35m
Median time to ETR8h 30m
Median time to resolve—
Customers affected38
Most affected serviceInternet · 2
Locations affected4
Published by AT&T10/20 07:59
State × causetop 12 states · click a cell to filter
| Maintenance Activity | Enet device | Cable failure | |
|---|---|---|---|
| MOMissouri | · | 1 | 1 |
| WVWest Virginia | 1 | · | · |
| Incident | Service | State | Cause | Impact | ZIPs | Places | Started | ETR | Remaining |
|---|---|---|---|---|---|---|---|---|---|
| #2610191853570602 new | InternetTV | MO | Enet device | level 325 cust. | 2 | Kansas City · Clay Co. | — | 10/20 16:27 | in 8.5h |
| #489179 new | Wireless | WV | Maintenance Activity | 50% | 1 | Davisville, Clay, Murphytown · Wood Co. | 10/20 01:22 | 10/20 16:22 | in 8.4h |
| #2610091829340991 | InternetTV | MO | Cable failure | level 113 cust. | 1 | Liberty · Clay Co. | — | 10/20 17:27 | in 9.5h |